New Helper Placement
Carefully selected helpers from Myanmar and Indonesia — interviewed, briefed, and matched to your family's specific routine and care needs.
A sincere maid agency built on honest guidance, careful matching, and long-term aftercare — so you bring the right person home, and feel supported long after they arrive.
SureHands Agency exists for one reason: to help families in Singapore find reliable domestic helpers through honest guidance, careful matching, and long-term support.
We started SureHands because we kept hearing the same story from friends and neighbours — rushed interviews, vague bio-datas, and agencies that disappeared the moment the contract was signed. We believed it could be done differently.
Today, we serve hundreds of Singaporean households the way we'd want to be served ourselves: patiently, transparently, and with deep respect for both the family and the helper.
We carefully vet each helper — their experience, temperament, language ability, and references — so you know exactly who is coming into your home.
From first-time placements to renewals and special-care matching — handled with the same patient, transparent approach.
Carefully selected helpers from Myanmar and Indonesia — interviewed, briefed, and matched to your family's specific routine and care needs.
Looking for an experienced helper already in Singapore? We share full, honest references — including the reason for transfer — so you decide with complete clarity.
Work permit renewals, medical exams, insurance and MOM paperwork — managed end-to-end so you never miss a deadline or a step.
Your first helper should not feel like a gamble. We walk you through expectations, costs, contracts, and house rules — at your pace, with no pressure to decide on the spot.
Helpers with prior experience in dementia care, mobility support, medication routines, and companionship — matched with families who need exactly the same.
For young families and newborns. We prioritise helpers with verified childcare experience and a calm, gentle temperament — and we'll always be honest when a candidate isn't quite right.
A glimpse of the helpers in our pool right now — each one interviewed, vetted, and ready to be matched.
Check back soon, or message us on WhatsApp for the latest availability.
All prices include insurance and bond. No hidden charges — ever.
All prices include insurance & bond
Carefully selected Myanmar helpers for your home. ♡
Experienced helpers, better support
Experienced helpers. Better support. Happier homes. ♡
We handle the paperwork, you enjoy peace of mind.
Transparent pricing, no hidden fees.
Buy Now Pay Later (1, 3, 6, 12 months)
All Major Payment Methods Accepted
🔒 Secure payments processed by 2C2P · Up to 12 months instalments available
No rushing, no pressure. Just a calm, structured process to bring the right helper home.
A relaxed conversation — usually on WhatsApp or in person — to understand who lives at home, daily routines, special care needs, and the kind of person who would fit naturally with your family.
We hand-pick a small shortlist — never an overwhelming list of bio-datas. Each candidate comes with a full, honest profile: experience, language ability, family situation, and our personal notes from interviewing them.
Video or in-person interviews, with our consultant present to translate, clarify, and guide. Take your time — we'd rather you meet a few candidates than rush into a decision you'll second-guess.
We handle MOM applications, medical exams, insurance, and airport pickup. Before your helper arrives, we'll brief you on first-week expectations, house rules, and how to set a calm tone from day one.
We stay involved long after placement — checking in regularly, mediating misunderstandings, and supporting both family and helper. 6-month guarantee with up to 3 free replacements included.
Full bio-datas, real references, and clear cost breakdowns — so you understand every fee before you commit.
We match by personality and household fit — not just by availability. The right person makes everything else easier.
Helpers are treated as people, not products. Families are partners, not transactions. Both sides are listened to.
6-month aftercare included. Check-ins, mediation, training tips, and someone to call when life gets complicated.
If we don't have the right candidate yet, we'll tell you — and wait until we do. Your family deserves the right person.
Have a question? Message us — we reply personally, usually within an hour during work hours.
Ask on WhatsApp →All prices include insurance and bond. WhatsApp us for a clear, written breakdown before you commit — no hidden charges, ever.
Our placements include a 6-month guarantee with up to 3 free replacements. We always mediate first — small misunderstandings often resolve with a calm conversation. If a replacement is genuinely needed, we re-match thoughtfully, not hastily.
A transfer helper can typically arrive in 1–3 weeks. New helpers from overseas usually take 4–8 weeks once paperwork begins. We'll give you realistic timelines from day one.
Not at all. We'll guide you through MOM's Employer Orientation Programme, contracts, house rules, and what to expect in your helper's first week. No question is too basic.
For employers: NRIC, proof of address, and income documentation. For renewals: existing work permit and helper's passport. We handle everything else — work permit application, medical exams, insurance, and onboarding paperwork — on your behalf.
Yes! We accept Atome, Grab PayLater, Shopee PayLater, and ShopBack PayLater for 1, 3, 6, or 12 month instalments. We also accept Visa, Mastercard, Amex, JCB, UnionPay, Apple Pay, Google Pay, GrabPay, PayNow, and bank transfer.
Check back soon for new insights and stories.
No pressure, no rush. Just a calm conversation about what your family needs — and a careful match when the right person comes along.